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Our Kamran Staffing, Inc. City Of Industry brach is looking to hire E-commerce Sales / Logistics Coordinator staff. Take a look below for details of this position.
The E-commerce Shipping & Logistics Coordinator will be responsible for fulfillment activities, online sales and customer support. This individual will work closely with Sales Team, Vendor Partners and Shipping Services Suppliers to support smooth and efficient operations.
Manage e-commerce order processing and inventory fulfillment.
Accurately process customer quotes and sales orders.
Monitor and investigate all orders to minimize fraud.
Provide exceptional customer service, including taking orders, troubleshooting web problems, and resolving customer concerns.
Proactively identify operational problems, suggest solutions, and independently resolve issues.
Interact routinely with Customers, Sales Team, Vendors and Warehouses.
Analyze data to monitor performance and plan improvements and demand.
Develop new business opportunities, solve logistical problems and produce new solutions.
Bachelor’s Degree in related field or equivalent experience.
Must have at least 2 years of experience in order fulfillment, E-Commerce and Sales.
Experience with order management and shipping software a plus.
High proficiency in computer and internet use including Microsoft Office.
Must have excellent written, verbal and math skills.